Returns & Exchanges Policy

At Agilite Israel, we stand behind the quality of our fashion collections and offer a seamless return process for items in their original condition within 14 days of receipt. Our goal is to ensure you are completely satisfied with your purchase, providing easy options for both exchanges and refunds.

1

Check Eligibility

Ensure your items are unworn, unwashed, and have all original tags attached within the 14-day return window.

2

Submit a Request

Contact our customer support team via email or our website portal with your order number to receive a return authorization.

3

Package and Ship

Securely pack the items in their original packaging and send them back to our logistics center using your preferred tracked courier.

4

Receive Refund

Once our warehouse inspects and approves the return, your refund will be processed back to your original payment method within 7 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing