Frequently Asked Questions

Everything you need to know about shopping with Agilite Israel

What are the available shipping methods and delivery times?

We offer standard and express shipping across Israel. Standard delivery typically takes 3-5 business days, while express delivery arrives within 1-2 business days depending on your location.

What is your return and exchange policy?

You can return or exchange any unworn item with its original tags within 14 days of receipt. Please contact our support team to initiate a return process and receive a shipping label.

How do I know which size will fit me best?

Each product page includes a detailed size guide. We recommend measuring yourself and comparing the results to our chart. If you are between sizes, we generally suggest sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.

Are the materials used in your apparel sustainable?

At Agilite Israel, we prioritize high-quality, durable fabrics. We are constantly working to increase the percentage of recycled materials and organic cotton in our collections to reduce our environmental impact.

Can I track my order after it has been shipped?

Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.